Frequently asked questions
Accounts, ad spend, contracts, reporting and who we work with.
What kinds of businesses do you work with?
Businesses that serve customers locally: home services, health and dental practices, auto shops, restaurants, retail stores, salons, gyms, law firms, real estate agents, professional firms and more. If customers find you by searching nearby, we can probably help.
Where are your clients located?
Anywhere in the United States. We work remotely, by phone and video, and we set up campaigns for the specific areas each client serves.
What does the free consultation include?
A short call where we look at your Google Business Profile, reviews, website and any ads you're running, then tell you what we'd fix first. It's yours to keep whether or not you work with us.
Do you use AI?
Yes. AI agents handle a lot of the day-to-day work: drafting ad and post variations, watching campaigns and budgets, flagging missed calls and pulling your monthly numbers. A person on our team reviews that work, and nothing that spends your money or speaks for your business goes live without your approval.
Do you guarantee results?
No. Results depend on your market, budget, reviews, pricing and how quickly leads are answered, and anyone promising a set number of leads is guessing. We commit to clear tracking, honest reporting and steady work on what each lead costs you.
Who owns the accounts and the website?
You do. Ad accounts, your Google Business Profile, your domain, website and tracking stay in your business's name. If we part ways, you keep all of it.
Who pays for the ads?
Ad spend is paid by you directly to Google, Meta and other platforms, on your own card. Our fee is separate, so the spend is always visible to you.
Do I have to buy everything?
No. Most clients start with one or two services that fix the biggest gap, often their Google profile, reviews or follow-up, and add more later if it makes sense.
How do you report results?
Monthly. You get a short written summary of spend, calls, forms and bookings by source, what we changed and what's next, plus your own login to the dashboards.
Is there a long-term contract?
Terms are set out in a written agreement before any work starts, and we'll go through them with you on the consultation call.
How do I get started?
Request a free consultation or run the free website scan. The scan takes under a minute; for a consultation, we follow up by email.
Still have a question?
Email [email protected] or request a free consultation.
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